Withdrawing from your finance agreement.
Depending on your agreement type, you may have the right to withdraw from your finance agreement within 14 days of signing, by paying back the balance financed, plus any interest. You will need to make this payment within 30 days of notifying us. Once the notification has been received it is not possible to reverse the transaction.
If you are thinking of withdrawing from your finance agreement please call our Customer Services Centre on 0370 5050 123.
Our lines are open 8am to 7pm Monday to Friday, 9am to 5pm on Saturday and 10am to 4pm on Sunday.