MINI SERVICE.

Relax. We care.

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BECAUSE WE KNOW YOUR MINI INSIDE OUT.

Your MINI, our priority. Bring yours in for a MINI Service and you’ll become part of the family – we’ll care for your MINI just as much as you do.

WHY MINI SERVICE IS A GOOD IDEA.

  • Proactive
  • Best Quality
  • Large Service Network
  • MINI Genuine Parts
  • Large service offer for every MINI model

MINI PROACTIVE CARE.

With MINI Proactive Care, we are always by your side. Your MINI identifies technical issues or the need for maintenance work at an early stage. This enables us to provide the best solution for any situation, with professional support from our experts every step of the way. So you can enjoy total peace of mind — on and off the road.


  • Keeps potential breakdowns at bay.
  • Service offers that are designed to suit you and your MINI.
  • Expert support from MINI‑certified technicians, with MINI Genuine Parts.
  • MINI Proactive Care is free to enable with an active MINI Connected contract.

GET CONNECTED TO YOUR MINI.

HOW MINI PROACTIVE CARE WORKS.

  • Sensors automatically transmit vehicle data to MINI UK.
  • Service and maintenance requirements are detected early and sorted by priority.
  • We will contact you if any action is needed — via the MINI App, email, SMS, or a message sent directly to your MINI. In urgent matters, we’ll call you.
  • You’ll receive the help you need — either on site, via remote services, or with an appointment at your preferred MINI Service Partner.

ALL YOU NEED.

To enjoy the tailored MINI Proactive Care experience, all you need to do is ensure that your MINI meets a few simple requirements.
  • Just download the MINI App¹ and enable notifications.
  • Activate your MINI Connected account.
  • Enter your vehicle details and preferred MINI Service Partner.
  • Enter your email address and telephone number.
  • Set the appropriate notifications and permissions.
  • Alternatively, you can follow the same steps in the MINI Portal.
Get the MINI App

¹ The MINI App is available for all MINI vehicles from the March 2018 model year onwards in conjunction with the MINI Connected option and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country. 

YOUR BENEFITS AT A GLANCE.

  • Full protection against price increases for the duration of the contract
  • Value retention thanks to the use of MINI Genuine Parts
  • Available worldwide at all participating MINI Service Partners

MINI SERVICE INCLUSIVE FOR NEW CARS.

Find the right Service Inclusive package for you and your MINI.
Services included are:

  • Engine oil service
  • Service Top-Ups (Engine Oil)
  • Service vehicle check in accordance with MINI guidelines
  • Service air filter
  • Service fuel filter (diesel)
  • Service micro filter
  • Service spark plugs (petrol)
  • Service brake fluids

MINI SERVICE INCLUSIVE FOR ELECTRIC VEHICLES.

Service Inclusive keeps you on the road with your electric MINI too.
Services included are:

  • Service vehicle check in accordance with MINI guidelines
  • Service micro filter
  • Service brake fluids

MINI PAY MONTHLY. TOTAL PEACE OF MIND. ONE MONTH AT A TIME.

It's all part of the MINI service.

Spread servicing costs over the year with MINI Pay Monthly, leaving you free to take on every adventure in style. Especially as we offer a fixed rate, shielding you from inflation and any future price increases.*

That’s not all. With MINI Pay Monthly, you’ll get a number of perks to help you keep up the good-time vibe:

  • A wash & vac every time you come in for a service
  • Seasonal Health Checks 
  • Free fluid top-ups

So go on, pick the plan for you and enjoy total peace of mind, one month at a time.

Terms and conditions
 

MINI ROADSIDE ASSISTANCE.
AT YOUR SIDE. WHEREVER, WHENEVER.

Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver help, day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.

ROADSIDE RESCUE AWAITS.

MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to contact us because of a breakdown, our team will do their best to get you back on track remotely. If that’s not possible, we’ll send out the required assistance to your vehicle’s location.

CONTACT US VIA THE MINI APP.

With a single tap in the MINI App, you are instantly connected to Roadside Assistance. By using the app, we can provide you with the best possible support, as it sends us information about your vehicle’s current status. If on-site assistance is required, you can track the technician’s location and estimated arrival time directly in the app (availability depends on the country).

MINI ROADSIDE ASSISTANCE.

If your vehicle ever requires assistance, the roadside service is ready to help. The call centre agent automatically receives all relevant information regarding your breakdown or accident situation. Through the central information display, you can access the breakdown or accident support directly with just one click — quickly and easily.

MINI ROADSIDE ASSISTANCE ALSO VIA PHONE.

If you are not yet connected to your MINI App or car profile, the MINI Roadside Assistance is still available for you. You can easily make contact via your phone. When the driver’s door is open, you will find the phone number on the A-pillar.

MINI INTELLIGENT EMERGENCY CALL.

In an emergency, don’t worry if you can’t call for help — your MINI will do it for you! Since March 2015, all new MINI models come equipped with an intelligent Emergency Call system that automatically contacts emergency services, shares your location and car details, and provides updates on the specifics of the accident. This call can be triggered by pressing the SOS button but also happens automatically, for example, if the airbags deploy. Just press the SOS button if you need immediate assistance, and we’ll take care of the rest.

MINI Value Service.

Your MINI is family, and we treat it that way. If your MINI is over 3 years old it automatically qualifies for Value Service, providing you with a discount on parts & labour. Value Service covers routine servicing, maintenance, and selected repairs – backed with a 2-year warranty on parts, all carried out by MINI trained technicians.

WHAT YOU’LL GET AT A GLANCE.

We know that one size doesn’t fit all. So MINI Value Service offers savings on parts and labour, with varied discounts on parts required, depending on how old your MINI is.

3-7 Years 7-10 Years 10+ Years
20% discount on parts required 30% discount on parts required 40% discount on parts required
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WHAT'S INCLUDED IN MINI value service.

MAINTENANCE.

Keep your MINI happy and ready for every adventure! With MINI Value Service for your older MINI, you receive great, age-based pricing on essentials such as routine servicing and brake fluid replacement – all done the MINI way, using Genuine Parts and in line with our high standards. All because your MINI deserves the best, whatever its age.

WEAR & TEAR.

Parts like brakes, wiper blades, and suspension components naturally wear out over time. That’s why MINI Value Service for older MINI’s offers great value with clear, transparent pricing on wear items – keeping you safe on the road and in full control of your costs. Simple, smart, MINI.

REPAIR.

If a repair is needed, our MINI experts fix exactly what’s required — nothing more, nothing less. MINI Value Service offers fair, age-based prices for older MINIs, covering repairs such as struts, shock absorbers, wheel bearings, wishbones, and more — always with genuine MINI Genuine Parts. Keeping your MINI in top shape, the smart way.

Take advantage of the MINI Value Service.

Any 3+ year-old MINI may be eligible for our MINI Value Service.

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MINOR DAMAGE? WE'VE GOT A FIX FOR THAT.

Bumps? Bruises? No Problem. Our MINI Certified Bodyshop team will repair your MINI in no time, using the latest tools and diagnostic equipment to banish any dent.

MINI REPAIR AND CARE BENEFITS

  • MINI Genuine Parts 
  • Certified Technicians 
  • Cosmetic Repair 

MINI ACCIDENT REPAIR.

Scrapes, scuffs and scratches – we can fix it all. Our MINI Certified Technicians are highly trained. From tiny dents to bigger bruises, they'll utilise their expertise and even handle the insurance hassle – leaving you with a shiny, happy MINI.

MINI WINDSCREEN REPAIR AND REPLACEMENT.

This service includes the inspection of cracks, stone chips and other damage that can impair visibility and safety. If required, the windscreen can be replaced with an original MINI windscreen. Our technicians will also check the windscreen wipers and replace them if necessary, so you can always enjoy the best possible visibility.

MINI CERTIFIED BODY SHOPS.

Our MINI Certified Technicians are trained by the best and live and breathe MINI. So relax — your car is in the care of people who love it almost as much as you do. Plus we only use MINI Genuine Parts to keep your MINI performing at its very best.

MINI COSMETIC REPAIR.

Whether it’s a tiny scratch in the paint or a little tear in the upholstery, our specialists use innovative repair technologies to fix those small blemishes — leaving no trace behind. Because every MINI deserves to look as sharp as it drives.

THE MINI APP.

Enhance your vehicle ownership experience with the MINI App. Access a range of features and services anytime, anywhere, right from your smartphone. Improve your driving experience and make the most of your MINI's capabilities with the MINI App. Discover the future of connectivity and convenience today.
Discover more

SEASONAL SERVICE OFFERS.

Seasons change, and so should your MINI’s care! Our MINI Seasonal Offers are designed to keep your MINI in peak shape all year round — whether it’s summer sun, autumn leaves, winter frost, or spring showers. Take advantage of expert checks and tailored services at great prices¹, so your MINI is always ready for whatever the road — and the weather — might throw at you.
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MINI AIR CONDITIONING CHECKUP.

Help your MINI keep its cool all year round with our MINI Air Conditioning Checkup. From dust and allergen-free interiors, to easy winter de-misting.

Every checkup includes:

  • Full system performance assessment 
  • Leak check and optional refrigerant/lubricant recharge 
  • Drive belt and microfilter check (replacement optional) 
  • Air outlet temperature and pressure check 
  • Air duct system and evaporator cleanse with MINI original cleaning agent

MINI HOLIDAY CHECKUP.

Get road-trip ready with our MINI Holiday Checkup. All the day-to-day essentials to ensure your MINI is set for every adventure.


Every checkup includes:

  • Full vehicle check with MINI diagnostic system
  • Wheels and tyres check (damage, tread, pressure)
  • Brake system, suspension, shock absorbers, and steering components check
  • Windscreen and wiper blade service
  • Drive belt inspection
  • Fluid levels check (coolant, screen wash, steering, engine oil)
  • Heating and air conditioning system check
  • Exterior and interior lights inspection
  • Navigation device software status check

MINI INSURANCE SOLUTIONS.

MINI CAR INSURANCE. PROTECT THE THINGS THAT MATTER MOST.

MINI Car Insurance is designed for your new or used MINI with the same attention to detail given to the creation of your car. Explore Free 5 Day DriveAway and full Flex Car Insurance, with extended coverage included as standard for your electric MINI.

MINI ROADSIDE ASSISTANCE PRODUCTS. DESIGNED TO HELP YOU OUT IF YOU GET INTO MOTORING DIFFICULTIES.

If the manufacturer warranty or breakdown cover on your New or Approved Used MINI is coming to an end or has expired, you can continue to have peace of mind with MINI Roadside Assistance and Roadside Assistance Essential.

MINI INSURED WARRANTY: DESIGNED TO PROTECT YOU AND YOUR MINI AGAINST THE COST OF REPAIRS.

If the manufacturer warranty or breakdown cover on your New or Approved Used MINI is coming to an end or has expired, you can continue to have peace of mind with MINI Insured Warranty. With a choice of cover levels and a range of options, you can tailor your protection to your own individual needs.

FAQs.

For your MINI, service is not routinely performed at fixed intervals. Instead, it is based on actual vehicle use (number of cold starts, driving habits, type of driving: urban traffic, motorway, etc.). With "Condition Based Services" (CBS), the condition of your MINI is monitored by sensors and special algorithms. For a new vehicle, a theoretical date will be set for the first service, which will be adjusted as your vehicle is used. You will only be notified in the event of a service being required.
With MINI Service Inclusive, you pay a fixed amount once and are entitled to all the services in the package within the selected time period or usage. All regular maintenance work at a MINI Service Partner of your choice is covered worldwide. You benefit from a considerable price advantage compared to individual services, and the professional service of a MINI Service Partner guarantees your warranty entitlements and retains the resale value. Book MINI Service Inclusive when buying a new vehicle or at the MINI Connected Store. You can also book MINI Service Inclusive Plus up to three months after the first registration.
The MINI Accident and Roadside Assistance services include a towing service for your vehicle, a courtesy vehicle, the continuation of your journey by taxi, accommodation in a hotel, assistance in the event of a flat tyre, vehicle storage and a charging service for electric vehicles. MINI also supports you in recording accident data, notifies your nearest MINI Retailer and advises you on alternative travel options. With each service of your MINI at a MINI Service Partner, you will automatically be entitled to MINI Roadside Assistance services for a maximum of 24 months.
Call MINI Accident and Roadside Assistance 24/7 via the MINI App, from your vehicle in the "Assistance" menu or directly at: 0800 777 101 or 020 8603 9990 if calling from within Continental Europe. Calls are free of charge from all consumer landlines and mobile phones.
Proactive Care is a service promise for all service and maintenance work on your MINI and is included in the scope of your MINI Connected contract at no extra cost. Your vehicle automatically recognises a service requirement or a problem and reports this to you via your preferred communication channel and to your MINI Service Partner. Depending on your needs, you will receive instructions for self-help via a push notification in the MINI App, as a message in your vehicle, or you will be contacted by MINI Accident and Roadside Assistance or your preferred MINI Service Partner. You can arrange service appointments with your MINI Service Partner using Online Appointment Scheduling in the MINI App. The execution of services meets the highest MINI quality standards. You always have complete transparency about the scope of the work carried out, any costs and the expected delivery date. Please note: Depending on the country of delivery, the scope of maintenance work offered by "Proactive Care" may vary.
MINI Service Inclusive is available for all MINI models. Further information on MINI Service Inclusive packages for new and used vehicles along with prices can be found in the MINI Connected Store
Yes. Your MINI Service Partner automatically receives information about your vehicle and its service requirements if you have logged in to the BMW web page with your MINI ID and have arranged a service appointment for a vehicle linked to your MINI ID. If you have not logged in to the MINI web page with your MINI ID, only the data you have entered in the form will be transmitted to the MINI Service Partner.
Click on the profile icon in the header on the MINI web page and log in with your MINI ID. After successful login, select: "Accessories & Services" > "Services for my MINI" > "Online Appointment Scheduling". Alternatively, you can click "MINI Retailer" in the header on the MINI web page, select a MINI Service Partner and then "Online Appointment Scheduling".
Yes. In the event of a recall campaign, you will receive a notification on the central information display in your MINI, via the MINI App, or by post, e-mail or telephone. In addition to factual information and next steps, you will receive the contact details for MINI customer support for any queries. Until the action is complete, it remains stored in the vehicle status menu in the MINI App and in your vehicle. More information on current recall campaigns can be found in the MINI App and online at: https://www.mini.co.uk/en_GB/home/owners/safety-recalls.html

Take Your Next Steps.

FIND YOUR NEAREST MINI SERVICE CENTRE.

Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.

MAKE A SERVICE APPOINTMENT.

You can book a service using the MINI App. Just select "Vehicle" and the "Retailer Services" section to make an appointment with your MINI Dealership or a participating MINI Retailer. Alternatively, you can simply click the button below and schedule an appointment with a preferred MINI Retailer.

GEAR UP WITH ACCESSORIES.

Explore our Genuine MINI Accessories designed to fit your MINI perfectly and keep it looking and performing at its very best. From sleek upgrades to practical items that make life easier, you can maximise your MINI driving experience and express your personal style.

MINI DIGITAL EXPERIENCE.

Dive into a realm of advanced technology and connectivity that amplifies your driving experience. From intelligent infotainment to immersive driving modes, explore how MINI is redefining the road ahead.