Maintenance & Repair
Roadside Assistance
Accident Support
A red MINI with two woman standing in front

MINI Accident Support.

Should an accident happen, whether it’s a small scratch or something more serious, the last thing you need is the added stress of arranging repairs. That’s where we come in. MINI Accident Support* is free to use for all MINI drivers, at any time.

All you need to do is call MINI Accident Support (operated, administered and provided by Enterprise Rent-A-Car Limited on its own behalf) on 0344 335 0142. In fact, we’ve made the whole process easy as 1,2,3…

Easy as

1. Recover.

When an accident happens, get in touch. Either call the MINI Accident Support Hotline, or if it’s less serious, simply request an estimate through the website and you’ll be put directly in touch with your preferred MINI Approved Bodyshop. Can’t drive from the accident site? We’ll recover your MINI and deliver it to your chosen MINI Approved Bodyshop for repairs. Otherwise, you can drop it off. Either way we’ll take care of the admin.


2. Repair.

Repairs get booked with the best; MINI Approved Bodyshops. They make sure your car gets the greatest care – using only Genuine MINI Parts and the latest MINI repair techniques to get it back in shape. Choose the most convenient Bodyshop for you – whether it’s near to the incident or close to home. We can even keep you on the move with a replacement vehicle while your MINI’s being repaired.

3. Go.

Your dedicated point of contact at MINI Accident Support will be there to assist in discussions with your insurance company, helping to make things easier and avoid going over the same details time again. Ultimately doing the most important thing – getting you back on the road, hassle free and happy.

Giving your MINI the care it deserves.

You can relax, knowing your MINI is being looked after by experts who love it almost as much as you do.

At MINI Approved Bodyshops, we use only the latest approved MINI repair techniques and Genuine MINI Parts to maintain your car and its Euro NCAP safety rating. And what’s more, is if you choose to have your MINI repaired at a MINI Approved Bodyshop then you’ll be covered by our Lifetime Workmanship Guarantee.


Can I get my MINI serviced or repaired during the Coronavirus period?

We offer essential service and repair work at an increasing amount of our MINI Service Centres. If you’d like to check whether your local Service Centre is open and offering the services you need, head here. We’ve got additional measures in place to thoroughly clean your MINI and you can read more about them here. Please check in with your local MINI Centre for availability, you can do this via phone or their site. If you are unfortunately in an accident, our MINI Accident Support team can sort out repairs with your preferred MINI Repair Centre.

What is the guarantee on MINI parts?

You can rest assured knowing that only Genuine MINI Parts will be used to restore your car to its full glory. Our MINI parts come with a two-year fitted parts warranty. We always recommend that you replace parts with the genuine article from MINI, that way you can be sure you’ll keep getting the best performance from your car.

How do I know how much my vehicle’s repair will cost?

You can request that our MINI Accident Support team find an estimate or you can chat directly to your preferred MINI Repair Centre.

What do I do if my MINI requires a major repair?

Get in touch with the MINI Accident Support Hotline on 0344 335 0142 and we can arrange collection for your car. Your MINI will be taken to your chosen MINI Repair Centre and they’ll get you back on the road again.

MINI Car Insurance.

Protect your MINI with our fully comprehensive insurance policy. You’ll get benefits like a replacement vehicle whilst your MINI is being repaired, 24-hour access to motoring legal advice and free replacement of broken or damaged glass – with no effect on claims discounts.

Head here to learn more about our Defaqto 5-star rated MINI car insurance and all of our other Insurance Solutions for MINI drivers.