*Free of charge on a XXX landline of XXX telecommunications provider. Max. EUR X,XX from a mobile phone.
MINI Teleservices makes your life easier. It’s a collection of intelligent technology features that provide support when your MINI requires servicing or maintenance. It makes the whole process more convenient and efficient. Sensors continuously monitor the state of key components and they’ll tell you in good time when action is necessary. When regular servicing is due, your preferred authorised MINI Centre already knows. And they have all of your service related data stored, analysed and ready to go. It’s transmitted to them via Automatic Teleservice Call.
By the time your MINI Centre calls you to arrange an appointment, they’ll know everything they need to about your MINI. This means they’re better prepared for your visit and can pre-order any parts that may be needed. With this peace of mind, you can focus on what lies ahead and enjoy trouble-free driving.
Whether your MIN is new or second-hand, you can activate MINI Teleservices in the MINI App. You just have to set up a customer account and assign your vehicle to this account and select your preferred MINI Service Partner. To contact you and prepare for an appointment, your Authorised MINI Service Centre can trigger and call up the current Teleservice Call data of your vehicle and send messages, e.g. reminder of an appointment, to your vehicle.
If you need technical assistance while you’re on the road, you can rest assured that you’ll get the help you need – thanks to MINI Teleservice Breakdown Call. You’ll be able to transmit your MINI’s data to our Roadside Assistance team so they can diagnose the problem and send the right kind of assistance, sharpish.
If you are unable to make an emergency call after an accident, it's reassuring to know that your MINI will do it for you. All new MINI models (since 3/2015) are equipped with the intelligent Emergency Call system that automatically dials the Europe-wide emergency number 112 in the event of a serious road accident. It transmits the vehicle location, chassis number (VIN), as well as other rescue-relevant data (type of accident, airbag and seatbelt status, number of occupants, direction of travel).
In an emergency, push the SOS button to send your location and vehicle information to our response center. In some cases, your MINI calls automatically and we can request help on your behalf. Specially trained personnel will then contact you, provide assistance in your native language and contact appropriate emergency services so that you can get help quickly. Important: eCall only records necessary data at the time of the accident and is not used to monitor the movements of a vehicle.
MINI takes craftsmanship and quality to extraordinary heights. When you buy a new MINI, you are buying a very special vehicle that has been developed and manufactured to the highest quality standards. Our 3-year unlimited kilometre warranty is our promise that your MINI continues to thrill no matter where the journey takes you. We will repair and replace any unforeseen manufacturing issues for the life of the warranty, at no cost.
What’s more, our warranty comes with 3 years' roadside assistance and includes MINI Emergency Service to cover unforeseen events across all new vehicles. This comprehensive package of benefits goes beyond the statutory regulations. All details of the MINI Warranty are summarised in the guidelines which you can download using the link below.
Protect your MINI, even if it isn’t brand new. The 12-month MINI Approved Used Car Warranty is designed to protect your car and reduce the cost of your ownership. Our extensive manufacturer warranty provides unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months. All factory-fitted mechanical and electrical components are covered, even the exhaust and the battery are guaranteed.
It goes without saying that we value your peace of mind. That’s why every Approved Used MINI is given a 360 check by our MINI Technicians. Only once it’s passed with flying colours does it earn our tried and trusted guarantee.
The Approved Used MINI Warranty means your Approved Used MINI has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months.
We want you to have total confidence in your car which is why the warranty is backed by MINI, not third-party insurers, and even covers the battery and exhaust. In addition to the Approved Used MINI Warranty, you’ll also get 12 months MINI Roadside Assistance.
Certificate of Conformity is available to customers free of charge for MINI vehicles registered in xxxxxx by emailing us at eccoc@mini.xx
Please beware of fraudulent websites claiming to offer this service for a charge. Certificates of Conformity (required for vehicle import/export) are supplied by vehicle manufacturers and no charge is made in country.
A certificate for vehicles not registered in the UK can be provided by us at a cost of £100.
If the warranty on your new or Approved Used MINI is coming to an end, has expired, or you’ve never had warranty cover, MINI Insured Warranty can help to protect you against the unexpected cost of repairs and replacement parts. You can tailor MINI Insured Warranty to your own individual needs, choosing from three levels of cover: Comprehensive, Named Component or Driveline, as well as the option to include MINI Roadside Assistance*.
DRIVELINE.
Our basic level of cover protects the main parts that contribute to the engine, transmission and drive-train of your MINI, Driveline is available on all MINIs.
NAMED COMPONENT.
Protects against mechanical and electrical breakdown for a specific list of your MINI's components. Cover is available for MINIs with mileage up to 100,000 miles.
COMPREHENSIVE.
Comprehensive cover provides our highest level of Insured Warranty protection and covers the majority of mechanical and electrical components in your vehicle with mileage up to 100,000 miles.
*Vehicles must be serviced in accordance with the manufacturer’s recommendations and genuine parts, or parts of equivalent specification must be used.
A recall is an action designed to address potential defects in products. A MINI recall can cover vehicles or components, accessories and parts. A recall is targeted at specific production range that has been identified as requiring review. We will always endeavour to explain why we are recalling a car when we contact owners.
MINI operates in accordance with the code of practice on safety defects, as agreed between the corresponding Department for Transport and the representative Trade Associations in a country, and in compliance with the General Product Safety Regulations. Owners of a car subject to a recall have a duty to ensure that it is completed at the earliest convenience.
MINI covers the cost of any technical campaigns and safety recalls.
Yes. MINI will cover the replacement of the recalled part, as long as you went to a qualified mechanic who used Genunie MINI parts should any previous repair work have been necessary.
