Contact Us.


One call and it’s sorted. You can also search our Online Genius for an instant answer or drop us an email.

Opening Hours.

Customer Service Monday - Friday 9:30am to 5:30pm
Saturday 9AM to 5PM
Customer Information Monday - Friday 8am to 7pm
Saturday 9AM to 5PM
Sunday 9AM TO 5PM

Please note that our opening hours during bank holidays and public holidays may be different.

If any of your details have changed, or you’ve recently bought your MINI, please contact Customer Service on the number below.

MINI Range And Financial Services Information.

General Or Product Customer.Information@Mini.Co.Uk 0800 0836 464
MINI CONNECTED 0800 0836 464
Customer Service Customer.Service@Mini.Co.Uk 0370 5050 122
Finance Query Customer.Services@Minifs.Co.Uk 0370 5050 123
01252 920800
MINI Emergency Services 0800 777 101
MINI Retail Sales Executive Roles For More Information About How To Apply For Sales Executive Vacancies And A Career Within Our MINI Retail Network MINI Retail Jobs
BMW Group Apprenticeships UK To Find Out More Information About Apprenticeship Opportunities at Any Of Our Bmw Group Uk Production Sites, Please Visit Our Facebook Page Careers on Facebook
Website Questions or Feedback Website_feedback@Mini.Co.Uk
MINI Warranty For Information On Your Specific Warranty Please Contact Your Local MINI Centre Find Your MINI Centre

MINI fleet contact information.

MINI Corporate Sales Support Centre Summit ONE
Summit Avenue
Hampshire GU14 0FB

Tel: 01252 920800


BMW (UK) Limited (MINI UK) is committed to providing products and service of the highest standard. But we do understand that sometimes things can go wrong. If you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way.

MINI UK will investigate all complaints competently, diligently and impartially obtaining additional information as necessary. Every complaint will be assessed fairly, consistently and promptly taking into account all relevant factors to ensure a fair outcome for you.


MINI Financial Services is committed to providing products and service of the highest standard. If for any reason you feel we have not lived up to your expectations or you are not entirely satisfied with any aspect of our service please let us know.

Data Protection.

If you have any questions about how we use and protect your data at BMW (UK) Limited (MINI UK), take a look at our Privacy Policy.

Alternatively, you can email us at If you would like to exercise your right to be forgotten, we recommend using this email address.