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MINI Financial Services coronavirus information.
We know that some of our customers are in immediate need of financial support. If you have concerns about your ability to pay your finance agreement as a direct result of COVID-19, please click here for information on Payment Deferral and to apply using our online application form. Answers to our most frequently asked questions regarding COVID-19 and your finance agreement with us are available via the MINI Online Genius.
|Customer Service||Monday - Friday||8am to 7pm|
|Saturday||9AM to 5PM|
|Customer Information||Monday - Friday||8am to 7pm|
|Saturday||9AM to 5PM|
Please note that our opening hours during bank holidays and public holidays may be different.
If any of your details have changed, or you’ve recently bought your MINI, please click here to let us know about it.
MINI Range And Financial Services Information.
|General Or Product||Customer.Information@Mini.Co.Uk||0800 0836 464|
|Customer Service||Customer.Service@Mini.Co.Uk||0370 5050 122|
|Finance Query||Customer.Services@Minifs.Co.Uk||0370 5050 123|
|MINI Emergency Services||0800 777 101|
|MINI Retail Sales Executive Roles||For More Information About How To Apply For Sales Executive Vacancies And A Career Within Our MINI Retail Network||MINI Retail Jobs|
|BMW Group Apprenticeships UK||To Find Out More Information About Apprenticeship Opportunities at Any Of Our Bmw Group Uk Production Sites, Please Visit Our Facebook Page||Careers on Facebook|
|Website Questions or Feedback||Website_feedback@Mini.Co.Uk|
|MINI Warranty||For Information On Your Specific Warranty Please Contact Your Local MINI Centre||Find Your MINI Centre|
CUSTOMER COMPLAINT PROCEDURE.
BMW (UK) Limited (MINI UK) is committed to providing products and service of the highest standard. But we do understand that sometimes things can go wrong. If you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way.
MINI UK will investigate all complaints competently, diligently and impartially obtaining additional information as necessary. Every complaint will be assessed fairly, consistently and promptly taking into account all relevant factors to ensure a fair outcome for you.
MINI FINANCIAL SERVICES COMPLAINTS.
Alternatively, you can email us at firstname.lastname@example.org. If you would like to exercise your right to be forgotten, we recommend using this email address.