MINI Vehicle Return Guide and MINI Damage Visualizer.

WE MAKE IT EASY. SOME TIPS FOR THE SMOOTH RETURN OF YOUR MINI.

Should you decide to return your MINI, we are here to help you get it in tip-top shape and make the process easy and straightforward as possible. We have clear and fair guidelines and we’ve summarised the key points to ensure everything runs smoothly. To help avoid unexpected surprises, we also give examples of what is considered fair wear and tear and the kind of damage you may be charged for.

Your simple MINI End of Contract Options.

GOOD CONDITION OR NEEDS REPAIR?

When a vehicle is in use, it is subject to quite natural wear and tear and will show this accordingly. The vehicle changes from being new car and in mint condition, to becoming a used car. 

Signs of wear and tear resulting from use in normal road traffic are inevitable and can generally be classified as acceptable.

What are acceptable signs of use?

These are light traces of normal use that do not negatively affect the overall visual appearance of the vehicle.

What are unacceptable signs of use?

Damage that has not resulted from normal vehicle use and has a negative impact on the overall visual appearance of the vehicle and/or effects its technical capability. Any damage that diminishes the value of the vehicle will be subject to charge.

MINI Financial Services - Damage Catalogue

DAMAGE VISUALIZER FOR EXTERIOR.

Our easy-to-use damage visualiser gives you an idea about acceptable or not accepted damage to the exterior which could lead to extra charges. Simply click on the corresponding hotspots below to view the categories and corresponding criteria.

DAMAGE VISUALIZER FOR INTERIOR.

Our easy-to-use damage visualiser gives you an idea about acceptable or not accepted damage to the interior which could lead to extra charges. Simply click on the corresponding hotspots below to view the categories and corresponding criteria.

MINI Financial Services - Damage Catalogue - 3-door Hatch Interior MINI Financial Services - Damage Catalogue - 3-door Hatch Interior

LEASED MINI RETURN GUIDE.

MINI Financial Services - Damage Catalogue - Step 1 MINI Financial Services - Damage Catalogue - Step 1

STEP 1

MINI RECOMMENDS. A COMPLIMENTARY PRE-INSPECTION.

Take advantage of a free pre-inspection. Simply make an appointment with your MINI dealer 4-6 weeks before the end of your contract to determine the current condition of your vehicle. You will receive clear information about the repairs, servicing and maintenance work still required before the final return.
MINI Financial Services - Damage Catalogue - Pre-Inspection
MINI Financial Services - Damage Catalogue - Excessive Damage
MINI Financial Services - Damage Catalogue - Step 2 MINI Financial Services - Damage Catalogue - Step 2

STEP 2

REPAIR OF EXCESSIVE DAMAGE – JUST TO BE SURE.

We don't expect your MINI to be perfect on returning it, but if there's any damage outside fair wear and tear, these may be subject to charge*. After the inspection you'll receive a vehicle condition report detailing any damage found. It will also include recommendations for repairs. If your vehicle requires any work, please contact your MINI dealer and insurance company so that this damage can be repaired before the end of the contract.

*Please note that if the vehicle is returned in an unrepaired condition, the corresponding repair costs will be included in the contract settlement. However, this may result in differences between the damage charged by us and the claim settlement paid by the insurance company, which will be passed on to you.

MINI Financial Services - Damage Catalogue - Step 3 MINI Financial Services - Damage Catalogue - Step 3

STEP 3

ENSURING A SMOOTH VEHICLE RETURN.

Simply contact your MINI dealership to schedule the final inspection and vehicle return. Please ensure the car is in the contractually agreed condition, clean on the inside and on the outside and contains a minimum of a quarter tank of fuel or corresponding electric charge. The inspection will also record the final mileage against the contractual mileage limit (if any) on your agreement.

MINI Financial Services - Damage Catalogue - Vehicle Return

RETURN CHECKLIST.

Here’s a useful checklist to give you an overview of what you need to avoid any unexpected charges when returning your MINI. Please ensure you have the following:

MINI Financial Services - Damage Catalogue - Check MINI Financial Services - Damage Catalogue - Check

ALL VEHICLE KEYS.

MINI Financial Services - Damage Catalogue - Check MINI Financial Services - Damage Catalogue - Check

ALL VEHICLE DOCUMENTS.

Complete service history, registration certificate, on-board folder and inspection certificate sticker.
MINI Financial Services - Damage Catalogue - Check MINI Financial Services - Damage Catalogue - Check

SUMMER TYRES IN ORIGINAL SIZE AND RIMS AS DELIVERED.

(mounted on the vehicle)
MINI Financial Services - Damage Catalogue - Check MINI Financial Services - Damage Catalogue - Check

ALL EQUIPMENT AND VEHICLE ACCESSORIES AS PROVIDED.

e.g. Parcel shelf, luggage compartment partition net, breakdown triangle, wind deflector, first-aid kit unopened, floor mats, on-board tools, ski bag, tyre repair kit, load compartment cover, etc.

*Please note that any equipment missing will be subject to charge. Any documents, spare parts and other components returned after settlement will no longer be taken into account. Please remember to delete all personal data in your vehicle's navigation, audio and entertainment system and do not leave any valuables in the vehicle.

ALWAYS AT YOUR SERVICE.

YOUR KEY CONTACTS AT A GLANCE.

Should you have any questions about your leasing contract or returning your MINI, we are only happy to help. If possible, please have your contract number or the registration number of your vehicle to hand.

CUSTOMER SERVICE CENTRE.

For queries about your current contract, please contact

Email: xxxxx@xxxx: xxxxxxxxxxxxx

Tel: xxxxxxxxxxxxx

FINAL BILLING.

For queries about your current contract, please contact

Email: xxxxx@xxxx: xxxxxxxxxxxxx

Tel: xxxxxxxxxxxxx