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MINI Owners' FAQs.

Have a question about your MINI, or experiencing a problem?

Popular Topics.

Is my mobile phone compatible with MINI Connected?

The mobile phones tested by MINI can be found by clicking on the link below.

Here you can also obtain detailed information on which functions of your mobile phone are supported in your vehicle as well as further notes on usage.

My MINI needs repairs. Where should I go?

For servicing and repairs big or small, trust your MINI to the experts.

Our technicians and experts handle your MINI with care and only ever use genuine MINI parts that come with a two year warranty. With us, your check ups and work will always be carried out by expert MINI technicians.

How can I change between 'torque' & 'RPM' on my dashboard?

The displayed right-hand gauge can be switched between torque (default setting) and rpm.

To change the display of the right-hand gauge, go to [MINI apps][Driving Excitement][Settings][Display] in the MINI Connected app on the smartphone app.

How do I reset my MINI Connected password?

To request a password reset choose "Forgot your password?" on the login screen in the MINI Connected or MINI Connected XL Journey Mate app.

If you are already logged in you will have to log out at [Info][Settings][Account settings][Log out] to change your password. Please note that some personal settings may be lost after you log out.

MINI Online Genius

Need help with something else?

Got another question? Learn more about your MINI, and the technology that powers it in our Online Genius.